Features
A streamlined solution for all your governance needs.
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Safety Features
Manage your risk, incident & feedback.
Log potential risks & create risk registers
Get a full profile of your hospital's risk status to manage & monitor
Report & assess workplace hazards
Action quickly with email notifications
Analyse & take action on incidents
Provide feedback to staff about incidents & near misses.
Record complaints, suggestions & compliments
Get a comprehensive overview of feedback
Quality Features
Alerts
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Audit Summaries
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Clinical Indicators
Capture your clinical indicators and create benchmark reports for analysis.
Infection Events
Report and manage infection and exposure events.
Quality Improvements
Create quality improvements directly from audits, incidents and risks to ensure continuous improvement.
Surveys/Evaluations
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Governance Features
Asset Register
Record your assets for easy verification and maintenance.
Audit/Task Schedule
Organise your internal audit program on the straightforward calendar-style schedule.
Contractor Register
Record and review your contractors and suppliers, and manage their contracts.
Document Register
Manage your policies, forms and external documents, and monitor updates and approvals.
Maintenance Schedule
Maintain your property and equipment with reminders and notifications.
Repair Log
Log identified breakdowns for immediate or prioritised repair.
Staff & VMO Credentialling
Manage and notify your VMOs and staff of their credentialling requirements.
Training Register
Oversee and update training requirements, and notify staff of their upcoming courses.
Aligns to Industry Standards
Permissions allow you to regulate staff access
Email notifications & reminders simplify followup actions
Can be personalised to suit your hospital
All Features
Safety
Feedback
- Record all complaints, suggestions and compliments for a comprehensive overview of feedback in your hospital
- Investigate and ensure appropriate action is taken to resolve a complaint. Notify responsible staff of required actions, with automatic reminders
- Complete an incident record and/or risk analysis related to the complaint
- Multiple complaints can be linked to the same risk record
- Link documents and folders to each record
- Generate a Compliments Report for a popular addition to the staff notice board
Incidents
- Record all incidents and near misses to complete an accurate history of adverse events in your hospital
- Complete a risk analysis for each record and link similar incidents or near misses to the same risk analysis
- Mark notifiable events for easy collation and reporting
- Allocate an NSQHS Standards to each record
- Create and link clinical indicators, infection event records or quality improvements directly from your incident record
Risk/Hazard
- Record identified risks & workplace hazards for a full profile of your hospital’s risk status
- Create multiple risk registers to manage and monitor potential risks
- Link a risk record to an incident, near-miss or complaint record
- Notify responsible staff of required actions, with automatic reminders
- Schedule the record for discussion at forthcoming meetings with automatic reminders sent before the meeting
- Send feedback to the reporting staff member on the outcome of their report
Quality
Alerts
Audit Summaries
- Design your own audits & create audit summaries to evaluate your compliance rates.
- Optionally enter audit details manually into RiskClear
Clinical Indicators
Capture your clinical indicators & create benchmark reports for analysis.
- Include any associated doctors or staff
- Display results as a rate per 1000 bed days and benchmark over time
- Link Clinical indicators to an incident record
Infection Events
- Report & manage Infection and Exposure events.
- Create an infection event records independently or directly from an incident record
- Record exposure injury details including dates and times of all follow up procedures
- Record action and outcomes of each infection event
- Report on your infection events per bed day in graphical form
Quality Improvements
Create quality improvements directly from audits, incidents & risks to ensure continuous improvement.
- Notify responsible staff of required actions, with automatic reminders
- Allocate an NSQHS Standards to each record
- Allocate a priority rating to each QI
- Analyse the outcomes and effectiveness of the changes you have implemented
Surveys/Evaluations
Governance
Asset Register
Record your assets for easy verification and maintenance.
Audit/Task Schedule
Sort out your internal audit program with the straightforward calendar-style schedule.
- Configure audits and tasks to auto repeat with email notifications
- Configure notifications for up to 4 people including the auditor and link an audit summary or the entire audit to each scheduled audit
- Searchable by keyword and can be filtered by audit group and audit or task owner
Contractor Register
Record & review all your contractors and suppliers, and manage their contracts.
- Record all your contractor and supplier details and manage their contract and insurance details.
- The register emails the contractor automatically when their compliance certificate renewals become due. All documentation can then be linked to each record.
- Assign a status to assess their performance. The register automatically links to the Maintenance Schedule to simplify your workload.
Credentialling Register
Document Register
Manage your policies, forms & external documents, and monitor updates & approvals.
- Different types of documents are colour coded (eg. forms, policies, brochures, audit tools and external documents)
- The status of each new document or version can monitored and notifications and reminders sent to those responsible for approving the document. Multiple staff members can be selected to approve each document.
- When an existing document nears its expiry date a notification will be sent to the document owner.
- The reason for a document change can be recorded and a Quality Improvement record can be created.
- Documents can be marked as high risk and the relevant NSQHS standard can be selected. When the document is no longer is use it can be retired and filtered from the register.
Maintenance Schedule
Maintain your property & equipment with reminders and notifications.
- Schedule reminders on a regular interval to remind key hospital staff, including external contractors themselves, of the upcoming task.
- Link documentation to the base task including user manuals and supporting documents.
- After completion of each task, record specifics of the maintenance job and enter review dates which will trigger follow-up reminders. Documentation can also be attached to each task including any compliance certificates and invoices.
Repair Log
Log identified breakdowns for immediate or prioritised repair.
Staff & VMO Credentialling
Manage & notify your VMOS and staff of their credentialling requirements.
- This register will email the VMO to notify when credentialing and certifications are due.
- Credentialing notifications include your re-application and information forms.
Training Register
Oversee and update training requirements and notify staff of their upcoming courses on the Training Register.
- Training schedule options include once-off training or recurring with auto repeat. Multiple staff members can be selected for the one training course, or numerous training courses can be selected for the one staff member.
- The training co-ordinator will receive an email notification when training becomes due, as well as the staff members receiving the training.
- The schedule can be printed, emailed as a PDF or excel to be shared with staff.
- Overdue training is highlighted on the schedule for easy identification.